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Case Study : TopHatter

Artificial intelligence customer service steers ecommerce giant towards million-dollar savings Agent.ai helps Tophatter cut costs while increasing service levels for its app users Tophatter is revolutionizing...
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Case Study : Mountain View Chamber of Commerce

Artificial intelligence helps agents solve customer issues fast Agent.ai creates 55% reduction in the number of questions answered by Mountain View Chamber of Commerce agents Located in the heart of Silicon ...
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Case Study : Oxygen Initiative

Oxygen Initiative Agent.ai lets us stay in touch with our customers 24/7 without losing the personal touch that is so important to our company The demand for electric vehicles is growing rapidly worldwide and...
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Case Study : Two Way Radio Experts

Artificial intelligence helps agents answer customer questions without losing ‘human touch’ Agent.ai helps two-way radio leader save money while improving customer service Two Way Radio Experts™ is a le...
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Case Study : Reality Games

72% improvement in ticket resolution times for Reality Games Agent.ai helps mobile gaming company deliver enhanced customer service Reality Games is a mobile game and app development company that uses the lat...
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TechCrunch – Agent AI aims to turbocharge its AI tools by offering free CRM

Written by Anthony Ha, on TechCrunch, September 19 Agent.ai aims to turbocharge its AI tools by offering free CRM Agent AI is looking to automate more of the customer service process. To do that, it’s built its own...
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Forbes – When Your Digital Customer Support Focuses On Deflection, Everyone Loses

Forbes Guest Post by Agent.ai CEO, Fred Hsu When Your Digital Customer Support Focuses On Deflection, Everyone Loses As technology and digital communication have exploded, we’ve quickly gone from 1:1 customer suppo...
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Forbes – How AI-Enhanced Software Will Change Customer Service Forever

Forbes Contributor, Murray Newlands interview with Agent.ai CEO, Fred Hsu Featured on Forbes, August 28, 2017 How AI-Enhanced Software Will Change Customer Service Forever Stories of human-level artificial intelligenc...
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Augmented Interactions (another acronym for AI)

By Aaron Miller As a solutions engineer here at Agent.ai, looking back on my interactions with Artificial Intelligence across the better part of a year, a few takeaways: 1. It’s not as smart as you think (or hope). O...
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CustomerThink: Agent.AI – Customer Service with the AI Bot

By Thomas Wieberneit Read article here: https://customerthink.com/agent-ai-customer-service-with-the-ai-bot/ Earlier in June I had the opportunity to talk to Barry Coleman, CTO of Agent.ai, an about 2-year-old compa...
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