Featured in Cult of Mac

This company built an AI for helping customer service teams Not all businesses can afford a full-time staff of phone operators. And let’s be honest: Frustration with automated systems can leave customers looking for... Read more

Using Bots to Bring Holiday Joy

Barry Coleman, CTO of In a world gone mad with launching chatbots for ordering pizza and spinning up cocktail recipes, businesses must realize that a chatbot alone is not a panacea f... Read more

Artificial Intelligence | New Jobs, Not Less Jobs

By Aaron Miller, Growth Engineer at Right now, there's a lot of talk about AI taking jobs away. I’m not here to dispute that. Hidden within that concern however, is an assumption ... Read more

VentureBeat | 5 bots to try this week:

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App Developer Magazine: Artificial intelligence and app development

Thoughts on Artificial Intelligence and App Development from CTO, Barry Coleman Artificial intelligence and app development The growth of artificial intelligence and machine learning is driving a whole new... Read more

30 Days with | 100 New Partners!

It’s been a busy month here at since we officially announced the availability of our Co-Pilot and Auto-Pilot customer support CRM and productivity tools. In just a little over one month we’ve had over 100... Read more Added to!

We're honored to be included in the Customer Service category on! View our page here.   ... Read more ‘Featured’ & ‘Trending’ on Product Hunt!

What a great way to launch - We're honored to have been a 'Featured' & 'Trending' product on Product Hunt! Click here to see our Product Hunt. ... Read more Introduces CRM to Bring the Benefits of Artificial Intelligence to Customer Service Channels

New Platform Delivers CRM and AI-Enhanced Tools for Real-Time, Multichannel Customer Support MOUNTAIN VIEW, CA - (Oct 13, 2016) -, a provider of artificial intelligence-enhanced customer service solutions, ... Read more

Customer support is your brand’s untapped secret weapon

Originally published in Luxury Daily on August 19, 2016 By Barry Coleman, Chief Technology Officer at Customer support is not just about dealing with disgruntled customers. It is much more than that. Done... Read more