Case Studies

Case Study : Tophatter

E-commerce giant turns to artificial intelligence to improve customer service satisfaction and average handle times With, Tophatter customers can get simple questions answered quickly without requiring ag...
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Case Study : Mountain View Chamber of Commerce

Artificial intelligence helps agents solve customer issues fast creates 55% reduction in the number of questions answered by Mountain View Chamber of Commerce agents Located in the heart of Silicon ...
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Case Study : Oxygen Initiative

Oxygen Initiative lets us stay in touch with our customers 24/7 without losing the personal touch that is so important to our company The demand for electric vehicles is growing rapidly worldwide and...
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Case Study : Two Way Radio Experts

Artificial intelligence helps agents answer customer questions without losing ‘human touch’ helps two-way radio leader save money while improving customer service Two Way Radio Experts™ is a le...
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Case Study : Reality Games

72% improvement in ticket resolution times for Reality Games helps mobile gaming company deliver enhanced customer service Reality Games is a mobile game and app development company that uses the lat...
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