News

TechCrunch – Agent AI aims to turbocharge its AI tools by offering free CRM

Written by Anthony Ha, on TechCrunch, September 19 Agent.ai aims to turbocharge its AI tools by offering free CRM Agent AI is looking to automate more of the customer service process. To do that, it’s built its own...
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Forbes – When Your Digital Customer Support Focuses On Deflection, Everyone Loses

Forbes Guest Post by Agent.ai CEO, Fred Hsu When Your Digital Customer Support Focuses On Deflection, Everyone Loses As technology and digital communication have exploded, we’ve quickly gone from 1:1 customer suppo...
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AITrends.com Interview: Agent.ai takes staged approach to integrating AI into customer service

Posted on AITrends.com - May 18, 2017 AI Trends editor John Desmond interviewed Barry Coleman, CTO, Agent.ai Q. Tell me about Agent.ai? A. Agent.ai is a customer service platform designed to help businesses con...
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Blue-Collar Revenge: The Rise Of AI Will Create A New Professional Class

Published in Forbes, April 6, 2017 https://www.forbes.com/sites/valleyvoices/2017/04/06/blue-collar-revenge-and-the-rise-of-ai/#1d2c9852524c POST WRITTEN BY Max Schireson and Dan Nguyen-Huu Max Schireson is an...
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Agent.ai web client launches on Product Hunt!

Bring the power of Agent.ai Co-Pilot and Auto-Pilot to your website Today we’re announcing Agent.ai is officially available for the web! In October, we launched our mobile-first, customer service Co-Pilo...
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VentureBeat – Guest Post – AI is going to kill seat-based SaaS models

First posted on VentureBeat http://venturebeat.com/2017/03/18/ai-is-going-to-kill-seat-based-saas-models/ Venture Beat | Guest Post from Agent.ai CEO, Fred Hsu I’m going to let you in on a little secret: I’ve...
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NEW: Our #AI with your company’s FAQs. #SeeingIsBelieving

It's been an exciting start to the new year here at Agent.ai.  We're now working with over 300 forward-thinking companies who are bringing our augmenting artificial intelligence software to their customer service channe...
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Agent.ai Featured in Cult of Mac

This company built an AI for helping customer service teams Not all businesses can afford a full-time staff of phone operators. And let’s be honest: Frustration with automated systems can leave customers looking for...
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Artificial Intelligence | New Jobs, Not Less Jobs

By Aaron Miller, Growth Engineer at Agent.ai aaron.miller@agent.ai Right now, there's a lot of talk about AI taking jobs away. I’m not here to dispute that. Hidden within that concern however, is an assumption ...
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App Developer Magazine: Artificial intelligence and app development

Thoughts on Artificial Intelligence and App Development from Agent.ai CTO, Barry Coleman Artificial intelligence and app development The growth of artificial intelligence and machine learning is driving a whole new...
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