News

NEW: Our #AI with your company’s FAQs. #SeeingIsBelieving

It's been an exciting start to the new year here at Agent.ai.  We're now working with over 300 forward-thinking companies who are bringing our augmenting artificial intelligence software to their customer service channe...
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Agent.ai Featured in Cult of Mac

This company built an AI for helping customer service teams Not all businesses can afford a full-time staff of phone operators. And let’s be honest: Frustration with automated systems can leave customers looking for...
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Artificial Intelligence | New Jobs, Not Less Jobs

By Aaron Miller, Growth Engineer at Agent.ai aaron.miller@agent.ai Right now, there's a lot of talk about AI taking jobs away. I’m not here to dispute that. Hidden within that concern however, is an assumption ...
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App Developer Magazine: Artificial intelligence and app development

Thoughts on Artificial Intelligence and App Development from Agent.ai CTO, Barry Coleman Artificial intelligence and app development The growth of artificial intelligence and machine learning is driving a whole new...
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30 Days with Agent.ai | 100 New Partners!

It’s been a busy month here at Agent.ai since we officially announced the availability of our Co-Pilot and Auto-Pilot customer support CRM and productivity tools. In just a little over one month we’ve had over 100...
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Agent.ai Added to Botlist.co!

We're honored to be included in the Customer Service category on Botlist.co! View our page here.   ...
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Agent.ai ‘Featured’ & ‘Trending’ on Product Hunt!

What a great way to launch Agent.ai - We're honored to have been a 'Featured' & 'Trending' product on Product Hunt! Click here to see our Product Hunt. ...
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Agent.ai Introduces CRM to Bring the Benefits of Artificial Intelligence to Customer Service Channels

New Platform Delivers CRM and AI-Enhanced Tools for Real-Time, Multichannel Customer Support MOUNTAIN VIEW, CA - (Oct 13, 2016) - Agent.ai, a provider of artificial intelligence-enhanced customer service solutions, ...
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Customer support is your brand’s untapped secret weapon

Originally published in Luxury Daily on August 19, 2016 By Barry Coleman, Chief Technology Officer at Agent.ai Customer support is not just about dealing with disgruntled customers. It is much more than that. Done...
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Why It’s Not Enough to Have Only Email Support

Originally published in MarTech Advisor on June 14, 2016 Barry Coleman, CTO at Agent.ai suggests marketers to blend real-time user support along-with email forms for a better customer relationship management When ...
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