Customers

Customers

July 26, 2017
Reality Games

Agent.ai helps leading mobile game developer to see a 72% improvement in ticket resolution times.  

Download the case study.

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Oxygen Initiative

See why Oxygen Initiative selected the Agent.ai platform and artificial intelligence to support their growing customer base.

Download the case study.

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Two-Way Radio Experts™

Two-Way Radio Experts™ sees 88% reduction in resolution times from previous live chat implementation.

Download the case study.

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"Agent.ai takes staged approach to integrating AI into customer service"

AI World

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"Not all businesses can afford a full-time staff of phone operators. And let’s be honest: Frustration with automated systems can leave customers looking for another place to do business. Agent.ai has created something that bridges the gap — a customer relationship management (CRM) system that’s powered by machine learning."

Cult of Mac

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"We're known for both producing and creating games with ultra-high retention rates. Customer support is an important tool for any developer as they bring their apps to market, and we are excited to offer our users Agent.ai's real-time, chat-based solution as a way to interact with customers directly within our apps."

Peter Sas, Commercial Director & Co-founder of Reality Games

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"Agent.ai lets us stay in touch with our customers 24/7 without losing the personal touch that is so important to our company."

Christiaan Van Nispen, VP Business Development, Oxygen Initiative

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"I believe that the strategy of covering the breadth of mobile along with the ability to cover small to big customers is pretty strong. It puts Agent.ai dead into a spot that no major vendor covers, while at the moment having a technological advantage."

Thomas Wieberneit, CustomerThink

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"Companies including Agent.ai ... are developing technologies to help customer-support teams and call centers handle inquiries more quickly and efficiently—so you don’t have to spend an hour on hold."

Forbes