Enable your team to provide seamless customer service for free via web, app, email, SMS, Facebook Messenger, Twitter, WeChat, and more.
Let your users find the answers they need immediately, and without Customer Support assistance, using self-service, customizable, in-app FAQs and Knowledge Base.
Agent.ai smartly responds to your users’ questions, anticipating their needs and surfacing accurate, agent-taught responses using In-app event data, Natural Language Processing and Machine Learning. It’s really smart.
Thank users for their continued loyalty by sending them in-app currency, virtual items, credits and more, to keep them engaged with your app. Instantly grant rewards to appease users after a challenging issue – win them back.
Answer quickly and accurately with high-confidence, machine-learned
answers brought right to your team’s fingertips. Review. Send. Done!
Leverage AI to answer repetitive customer FAQs automatically so your
service team can handle more complex issues at scale.
Get up to speed before you answer, with detailed customer
profiles and interactive customer timelines.
Monitor agent performance, and send post-chat surveys to measure
customer happiness and improve your products and services.
Start fresh with Agent.ai, or quickly import your existing CRM and messaging data to our software. Optional: Jump start Agent.ai's learnings by importing past customer and agent chat-logs.
Plugin you standard customer FAQs or Knowledge Base to the Agent.AI console using any format: HTTPS, TEXT, WORD, or let us help you with the data import.
Install the Agent.ai SDK or connect messenger(s) of choice. We do a quick integration check and confirmation and then you're all set to go live with Agent.ai.